Description

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow.

The Senior Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and regulatory compliance program as the business grows and evolves. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance, risk, operations, and technology teams to ensure the program keeps pace with evolving business needs and regulatory requirements.

Key job responsibilities

Develop and execute a comprehensive strategy to extend the organization's AML and non-AML regulatory compliance framework in alignment with business objectives and regulatory expectations
Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives (including product and region expansions) and develop appropriate AML/non-AML regulatory mitigations
Own the design and implementation of enhancements to AML/non-AML customer due diligence, reporting capabilities, and overall SX
Oversee the development and deployment of new AML-related technologies, tools, and data sources
Establish AML/non-AML regulatory policies, procedures, and training programs to support the expansion of the compliance framework
Manage AML/non-AML regulatory projects, including resource planning, budgeting, and stakeholder communication
Provide strategic guidance and subject matter expertise to cross-functional teams on AML and other compliance matters
Report on the performance, initiatives, and ongoing enhancements of the Account Compliance program to senior management and the board of directors

About The Team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.

Basic Qualifications

Bachelor's degree or equivalent
6+ years of compliance, audit or risk management experience
Experience developing and implementing of standards, policies and programs or equivalent
Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
6+ years of progressive experience in AML compliance, financial crimes prevention, or a related field
Fair understanding of AML regulations, standards, and leading industry practices
Proven track record of leading successful program expansions and enhancements

Preferred Qualifications

Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A2998140

Qualifications

Bachelor's degree or equivalent
6+ years of compliance, audit or risk management experience
Experience developing and implementing of standards, policies and programs or equivalent
Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
6+ years of progressive experience in AML compliance, financial crimes prevention, or a related field
Fair understanding of AML regulations, standards, and leading industry practices
Proven track record of leading successful program expansions and enhancements
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation

Benefits

Our team puts a high value on work-life balance
It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life
The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits

Responsibilities

The Senior Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and regulatory compliance program as the business grows and evolves
This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience
The manager will work closely with compliance, risk, operations, and technology teams to ensure the program keeps pace with evolving business needs and regulatory requirements
Develop and execute a comprehensive strategy to extend the organization's AML and non-AML regulatory compliance framework in alignment with business objectives and regulatory expectations
Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives (including product and region expansions) and develop appropriate AML/non-AML regulatory mitigations
Own the design and implementation of enhancements to AML/non-AML customer due diligence, reporting capabilities, and overall SX
Oversee the development and deployment of new AML-related technologies, tools, and data sources
Establish AML/non-AML regulatory policies, procedures, and training programs to support the expansion of the compliance framework
Manage AML/non-AML regulatory projects, including resource planning, budgeting, and stakeholder communication
Provide strategic guidance and subject matter expertise to cross-functional teams on AML and other compliance matters
Report on the performance, initiatives, and ongoing enhancements of the Account Compliance program to senior management and the board of directors

Senior Account Compliance Program Manager, Americas Account Compliance

Job Type