About the position

As a Division E-Commerce Field Specialist at King Soopers, you will play a crucial role in supporting the division eCommerce manager to ensure that all procedures and company guidelines are adhered to in order to achieve sales objectives, goals, and budgets. Your responsibilities will include assisting in the training and development of the stores' eCommerce teams, ensuring that they are equipped with the necessary skills and knowledge to excel in their roles. You will be expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety in all aspects of your work. King Soopers, a proud member of the Kroger family, has a rich history of serving customers in Colorado and Wyoming. With over 115 stores, we are committed to creating amazing experiences for our customers and communities, with food at the heart of everything we do. In this role, you will help foster a culture of care and purpose, contributing to the overall mission of feeding the human spirit. Your potential for growth is unlimited, and we are looking for individuals who are caring, purpose-driven, and eager to learn. You will be responsible for supporting the implementation, training, and execution of new initiatives and process improvements that align with division and company goals. This includes ensuring that the eCommerce departments meet and exceed customer expectations regarding ease of shopping, variety, freshness, and cleanliness. You will also assist in recruiting, selecting, and hiring qualified associates for the eCommerce departments, ensuring that stores are adequately staffed to meet business demands. Your role will involve delivering training to the eCommerce team for all functions and duties at both new and existing locations, as well as helping store teams achieve annual performance goals for quality, efficiency, and positive customer experiences.

Responsibilities

Support the division eCommerce manager in achieving sales objectives, goals, and budgets.

,

Assist in the training and development of the stores' eCommerce team.

,

Ensure that division eCommerce departments meet customer expectations for ease of shopping, variety, freshness, and cleanliness.

,

Support the implementation, training, and execution of new initiatives and process improvements.

,

Assist in recruiting, selecting, and hiring qualified associates for division eCommerce departments.

,

Deliver training to the eCommerce team for all functions and duties at new and existing locations.

,

Help store eCommerce teams achieve annual performance goals for quality, efficiency, and customer experiences.

,

Communicate the eCommerce strategy with division district managers and store eCommerce supervisors.

,

Visit store eCommerce sites to assist teams in maintaining operational and customer service standards.

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Measure productivity and customer satisfaction levels for store eCommerce department associates.

Requirements

Minimum High School Diploma or GED.

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Excellent oral and written communication skills.

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Ability to stoop, kneel, or crouch several times per hour.

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Must be able to stand for extended periods of time and/or walk constantly.

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Must be able to lift objects up to 25 pounds frequently and objects up to 50 pounds several times throughout the day.

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Basic knowledge of computers.

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Strong organizational and leadership skills.

Nice-to-haves

Bachelor's Degree.

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Any retail management experience.

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Experience with and knowledge of point of sale (POS).

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Experience in a warehouse environment.

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Knowledge of eCommerce business.

Benefits

Qualifications

Minimum High School Diploma or GED
Excellent oral and written communication skills
Ability to stoop, kneel, or crouch several times per hour
Must be able to stand for extended periods of time and/or walk constantly
Must be able to lift objects up to 25 pounds frequently and objects up to 50 pounds several times throughout the day
Basic knowledge of computers
Strong organizational and leadership skills
Bachelor's Degree
Any retail management experience
Experience with and knowledge of point of sale (POS)
Experience in a warehouse environment
Knowledge of eCommerce business

Responsibilities

As a Division E-Commerce Field Specialist at King Soopers, you will play a crucial role in supporting the division eCommerce manager to ensure that all procedures and company guidelines are adhered to in order to achieve sales objectives, goals, and budgets
Your responsibilities will include assisting in the training and development of the stores' eCommerce teams, ensuring that they are equipped with the necessary skills and knowledge to excel in their roles
You will be expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety in all aspects of your work
You will be responsible for supporting the implementation, training, and execution of new initiatives and process improvements that align with division and company goals
This includes ensuring that the eCommerce departments meet and exceed customer expectations regarding ease of shopping, variety, freshness, and cleanliness
You will also assist in recruiting, selecting, and hiring qualified associates for the eCommerce departments, ensuring that stores are adequately staffed to meet business demands
Your role will involve delivering training to the eCommerce team for all functions and duties at both new and existing locations, as well as helping store teams achieve annual performance goals for quality, efficiency, and positive customer experiences
Support the division eCommerce manager in achieving sales objectives, goals, and budgets
Assist in the training and development of the stores' eCommerce team
Ensure that division eCommerce departments meet customer expectations for ease of shopping, variety, freshness, and cleanliness
Support the implementation, training, and execution of new initiatives and process improvements
Assist in recruiting, selecting, and hiring qualified associates for division eCommerce departments
Deliver training to the eCommerce team for all functions and duties at new and existing locations
Help store eCommerce teams achieve annual performance goals for quality, efficiency, and customer experiences
Communicate the eCommerce strategy with division district managers and store eCommerce supervisors
Visit store eCommerce sites to assist teams in maintaining operational and customer service standards
Measure productivity and customer satisfaction levels for store eCommerce department associates

DIVISION E-COMMERCE FIELD SPECIALIST

Job Type