THE POSITION

Are you a creative techie who enjoys being on the forefront of digital and online technology? The Pennsylvania Public Utility Commission (PAPUC) seeks a dynamic, creative leader to drive our digital media strategy and expand our online presence. In this independent and pivotal role, you will create engaging content across social platforms, enhance audience interaction, and elevate our online impact in alignment with the PAPUC's strategic plan. This is an opportunity for innovation and real public impact! We are looking for a creative director to oversee the implementation of digital technologies for a fast-paced state agency.

DESCRIPTION OF WORK

The Pennsylvania Public Utility Commission Digital Director oversees the agency’s digital presence, including design, development, implementation, and maintenance for day-to-day operations of the PAPUC’s social media, website, graphic creation, and video production.

The core job duties include developing and implementing the PAPUC’s digital strategy and communications plan; performing the full range of supervisory duties to oversee social media, website, video, and graphics responsibilities; monitoring, reviewing, interpreting, and reporting on social media analytics; staying informed of new technologies and trends to keep the PAPUC at the forefront of digital developments leading content management for the PAPUC’s website; and overseeing the design of video and graphics for social media and website use. Apply today to advance your digital communications career and make a positive public impact!

Work Schedule and Additional Information

Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time. The successful candidate is required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved. Management may discontinue any telework arrangement at any time, for any reason. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at ra-puchr@pa.gov or 717.787.8714.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements

Two years as a Digital Director 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Six years of professional communications experience, including four years in digital communications, and a bachelor’s degree; or
An equivalent combination of education and experience.

Additional Requirements

You must possess four years of experience managing communications professionals in a state government communications office or comparable organization.
You must possess six years of experience with the following:
Proficiency in Microsoft Office and familiarity with Adobe Creative Suite and other design-based programs and HTML knowledge
Solid digital writing and editing techniques
Knowledge of social media platforms, content management systems, and web and social media analytics programs

How to Apply

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS)

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

Eligibility rules apply.

Qualifications

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Two years as a Digital Director 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Six years of professional communications experience, including four years in digital communications, and a bachelor’s degree; or
An equivalent combination of education and experience
You must possess four years of experience managing communications professionals in a state government communications office or comparable organization
You must possess six years of experience with the following:
Proficiency in Microsoft Office and familiarity with Adobe Creative Suite and other design-based programs and HTML knowledge
Solid digital writing and editing techniques
Knowledge of social media platforms, content management systems, and web and social media analytics programs
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements
Unofficial transcripts are acceptable
Your application must be submitted by the posting closing date

Benefits

Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at ra-puchr@pa.gov or 717.787.8714
Salary: In some cases, the starting salary may be non-negotiable
See the total value of your benefits package by exploring our benefits calculator
We offer multiple health plans so our employees can choose what works best for themselves and their families
Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options
Work/Life Balance
Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Employee Perks
Our employees receive special employee-only discounts and rates on a variety of services and memberships

Responsibilities

In this independent and pivotal role, you will create engaging content across social platforms, enhance audience interaction, and elevate our online impact in alignment with the PAPUC's strategic plan
The Pennsylvania Public Utility Commission Digital Director oversees the agency’s digital presence, including design, development, implementation, and maintenance for day-to-day operations of the PAPUC’s social media, website, graphic creation, and video production
The core job duties include developing and implementing the PAPUC’s digital strategy and communications plan; performing the full range of supervisory duties to oversee social media, website, video, and graphics responsibilities; monitoring, reviewing, interpreting, and reporting on social media analytics; staying informed of new technologies and trends to keep the PAPUC at the forefront of digital developments leading content management for the PAPUC’s website; and overseeing the design of video and graphics for social media and website use
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch
In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania

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