Position: E-Commerce & Digital Operations Manager – US/Canadian Markets

Location: Spring Valley, MN (Hybrid)

Reports To: Digital Department (HQ Germany) & Local US Management Team

Employment Type: Full-time

Start Date: As soon as possible

About Us

We are a leading German manufacturer with a strong foothold in the global market. As part of our strategic international expansion, we are launching and scaling our e-commerce operations in the United States/Canada. Initially focusing on indirect online sales via trusted retail partners and marketplaces, including Amazon, we are laying the groundwork for long-term digital growth in this key market.

To support this initiative, we are creating a pivotal new role to serve as the bridge between our digital expertise in Germany and the evolving needs of our US/CAN market.

Your Role: Key Connector & Growth Driver

As the E-Commerce & Digital Operations Manager, you will be the vital link between our global digital team and local US operations. You’ll lead cross-functional efforts to grow and optimize our e-commerce presence, aligning strategy with execution while balancing digital innovation with logistical realities.

Your Responsibilities

Serve as the primary liaison between our HQ digital team and the US/CAN market—including internal teams, retail partners, and e-commerce platforms
Drive the development and coordination of indirect e-commerce sales channels with US/CAN-based online retailers, distributors, and marketplaces
Lead and manage cross-border, cross-functional projects covering digital, operational, and logistical domains
Address technical and logistical needs of local partners, including product content, data formatting, shipping requirements, and platform integration
Work closely with our central Product Information Management (PIM) team to tailor and localize product data for the US/CAN market
Help establish and maintain a compliant and performance-optimized Amazon seller presence
Provide support on shipping, packaging, customs documentation, and related operational topics for US-based retailers
Contribute to digital integration efforts such as platform onboarding, automation of data flows, and backend system connectivity
Monitor key digital performance indicators and customer feedback to identify improvement opportunities and drive continuous growth

Your Profile

Degree in Business, E-Commerce, Marketing, or a related field
Initial experience in e-commerce or digital business; international or B2B exposure is a plus
Strong project management skills with the ability to coordinate diverse stakeholders across regions
Solid understanding of digital processes, e-commerce platforms, and product data systems (PIM)
Capable of translating strategic goals into operational outcomes with a hands-on, solution-oriented approach
Excellent communication, coordination, and organizational abilities
Fluent in English (spoken and written); German, French or Spanish language skills are an advantage
Self-starter who is comfortable navigating between strategic planning and day-to-day execution

This role offers a unique opportunity to shape our US/CAN digital footprint from the ground up—bringing together international collaboration, market expansion, and digital innovation.

Qualifications

Degree in Business, E-Commerce, Marketing, or a related field
Strong project management skills with the ability to coordinate diverse stakeholders across regions
Solid understanding of digital processes, e-commerce platforms, and product data systems (PIM)
Capable of translating strategic goals into operational outcomes with a hands-on, solution-oriented approach
Excellent communication, coordination, and organizational abilities
Fluent in English (spoken and written); German, French or Spanish language skills are an advantage
Self-starter who is comfortable navigating between strategic planning and day-to-day execution

Responsibilities

To support this initiative, we are creating a pivotal new role to serve as the bridge between our digital expertise in Germany and the evolving needs of our US/CAN market
As the E-Commerce & Digital Operations Manager, you will be the vital link between our global digital team and local US operations
You’ll lead cross-functional efforts to grow and optimize our e-commerce presence, aligning strategy with execution while balancing digital innovation with logistical realities
Serve as the primary liaison between our HQ digital team and the US/CAN market—including internal teams, retail partners, and e-commerce platforms
Drive the development and coordination of indirect e-commerce sales channels with US/CAN-based online retailers, distributors, and marketplaces
Lead and manage cross-border, cross-functional projects covering digital, operational, and logistical domains
Address technical and logistical needs of local partners, including product content, data formatting, shipping requirements, and platform integration
Work closely with our central Product Information Management (PIM) team to tailor and localize product data for the US/CAN market
Help establish and maintain a compliant and performance-optimized Amazon seller presence
Provide support on shipping, packaging, customs documentation, and related operational topics for US-based retailers
Contribute to digital integration efforts such as platform onboarding, automation of data flows, and backend system connectivity
Monitor key digital performance indicators and customer feedback to identify improvement opportunities and drive continuous growth

E-Commerce & Digital Operations Manager

Job Type