Data Analysis Manager- Marketing & Servicing Communications

At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

What you’ll do

In this role, you will lead a team focused on marketing and servicing communications to ensure a smooth integration of customers post acquisition of a credit card portfolio.
Drive current and future strategy by leveraging your analytical skills
Assist with building and using models to test and validate data
Work with vast amounts of data in new and evolving environments
Be a part of growing and developing our brand in new and emerging markets
Leverage analytics to create a customer experience above our peers
Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers
Be a part of the full life cycle of projects and see end results
Collaborate across business units
Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority
Experience real work life balance, with little travel involved

On any given day you will be

Mining data to arrive at specific and crucial information for the organization
Identifying and implementing process, data, and reporting improvements for the organization
Working with large and complex databases containing millions to billions of records
Improving operational efficiencies and effectiveness
Conducting analysis to evaluate processes and tests
Extracting and analyzing data to gauge product offerings
Consulting on the design and implementation of new production and data storage systems
Developing and implementing strategic tests of products, initiatives and marketing materials

An ideal candidate will be on the leading edge of Analytical technology with a passion for the newest and most innovative tools. Possessing strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills are also important. This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. This role will have a strong Business Intelligence component and those with a BI background are strongly encouraged to apply.

Basic Qualifications

Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 6 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus at least 4 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date.
At least 4 years of experience performing professional data analysis work
At least 4 years of experience performing programming

Preferred Qualifications

Master’s Degree in a Science, Technology, Engineering, Mathematics discipline
At least 7 years of professional data analysis work experience
At least 4 years of experience with Python, R, Spark or SQL
At least 1 year of experience in people management
At least 1 years of project management experience
At least 1 year of experience in Tableau
Proficient utilizing and developing within AWS service

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $158,400 - $180,800 for Data Analysis Manager

Richmond, VA: $144,000 - $164,400 for Data Analysis Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Qualifications

An ideal candidate will be on the leading edge of Analytical technology with a passion for the newest and most innovative tools
Possessing strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills are also important
This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams
This role will have a strong Business Intelligence component and those with a BI background are strongly encouraged to apply
Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 6 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus at least 4 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date
At least 4 years of experience performing professional data analysis work
At least 4 years of experience performing programming

Benefits

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked
McLean, VA: $158,400 - $180,800 for Data Analysis Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Responsibilities

In this role, you will lead a team focused on marketing and servicing communications to ensure a smooth integration of customers post acquisition of a credit card portfolio
Drive current and future strategy by leveraging your analytical skills
Assist with building and using models to test and validate data
Work with vast amounts of data in new and evolving environments
Be a part of growing and developing our brand in new and emerging markets
Leverage analytics to create a customer experience above our peers
Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers
Be a part of the full life cycle of projects and see end results
Collaborate across business units
Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority
Experience real work life balance, with little travel involved
Mining data to arrive at specific and crucial information for the organization
Identifying and implementing process, data, and reporting improvements for the organization
Working with large and complex databases containing millions to billions of records
Improving operational efficiencies and effectiveness
Conducting analysis to evaluate processes and tests
Extracting and analyzing data to gauge product offerings
Consulting on the design and implementation of new production and data storage systems
Developing and implementing strategic tests of products, initiatives and marketing materials

Data Analysis Manager- Marketing & Servicing Communications

Job Type