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AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and TikTok.

Job Description

The Associate Director, Marketing Operations Review Management position leads a team of people leaders and individual contributors that manage the US Material Review Process (MRP) to ensure effective, efficient and compliant delivery of promotional and non-promotional communications, tools and programs to all stakeholders. The Marketing Operations team sets process standards, guidelines, and policies for the review process for U.S. Commercial Marketing and Sales Excellence team members, medical reviewers, regulatory reviewers and other key stakeholders to ensure the appropriate and timely review of all promotional and non-promotional materials. The Associate Director leads their teams in the planning and execution of the MRP for their therapeutic area, utilizing and documenting best practices, lessons learned, and fostering an environment of continuous improvement. The individual in this position must be solution-oriented and able to understand the nuance of the situation while seeing the bigger picture and aligning with the brand’s goals and priorities. This person is technology and solution-focused, data-driven, and understands the inner workings of the brands’ goals and how to most effectively leverage Marketing Operations various capabilities and their infrastructure to achieve them.

Accountability & Scope

Reports to the Director, Marketing Operations Review Management within the US Therapeutics Operations organization.

Partners with US therapeutic area leadership across Marketing, Medical, Regulatory, Legal, OEC, HR, and Business Technology.

Oversees a team of approximately 10-15 full-time employees and contractors.

Accountable for Therapeutic Area review team structure and resource management.

Takes on large-scale projects with unclear objectives and drives them to completion.

Represents Marketing Operations in cross-functional TA-related activities.

Core Responsibilities

Understands the spirit and intent of policies and is able to “make the call”.

Aligns team process and priorities with business objectives to enable brand success.

Provides solutions and contingency plans to facilitate business success, exercises authority for process exceptions, and holds self and team accountable for results.

Shares and documents best practices and lessons learned to drive consistency and improve success.

Proactively seeks ways to improve, streamline, and simplify internal processes, driving implementation in line with the Continuous Improvement Roadmap.

Demonstrates critical, creative thinking and problem-solving skills, with clear, persuasive communication and strategic insights.

Partners with cross-functional teams to drive effective outcomes and policy updates as marketplace conditions evolve.

Establishes a productive, transparent, and respectful work environment.

Manages team resources aligned with initiatives and priorities.

Creates opportunities for recognition and provides regular feedback and development planning.

Analyzes metrics, trends, and data insights, presenting key findings to stakeholders (e.g., Quarterly Business Reviews).

Leadership

Builds high-performing teams and elevates skills across the department.

Sets goals and strategies to meet business objectives.

Leverages team members’ skills and promotes growth.

Provides positive leadership and influence organization-wide.

Recognized as a leader in the material review process and systems.

Utilizes available resources to manage workload, motivate, and encourage innovation.

Qualifications

B.A./B.S. in Marketing, Communications, Advertising, Business, or related experience.

8+ years in marketing, project, or program management.

3+ years in the pharmaceutical industry.

Proven management experience across functions, including managing exempt personnel.

Excellent communication skills with the ability to influence and distill complex requirements.

Strong problem-solving skills in a compliance-regulated environment.

Additional Information

This role requires a hybrid work model (3 days in-office) in Mettawa, IL.

The compensation range described is based on the job grade and may vary depending on location and other factors. We offer comprehensive benefits including paid time off, medical/dental/vision insurance, 401(k), and participation in incentive programs.

AbbVie is an equal opportunity employer committed to integrity, innovation, and community service. For more info, visit Equal Opportunity Employer and Reasonable Accommodations.#J-18808-Ljbffr

Qualifications

This person is technology and solution-focused, data-driven, and understands the inner workings of the brands’ goals and how to most effectively leverage Marketing Operations various capabilities and their infrastructure to achieve them
Recognized as a leader in the material review process and systems
B.A./B.S. in Marketing, Communications, Advertising, Business, or related experience
8+ years in marketing, project, or program management
3+ years in the pharmaceutical industry
Proven management experience across functions, including managing exempt personnel
Excellent communication skills with the ability to influence and distill complex requirements
Strong problem-solving skills in a compliance-regulated environment

Benefits

The compensation range described is based on the job grade and may vary depending on location and other factors
We offer comprehensive benefits including paid time off, medical/dental/vision insurance, 401(k), and participation in incentive programs

Responsibilities

The Associate Director, Marketing Operations Review Management position leads a team of people leaders and individual contributors that manage the US Material Review Process (MRP) to ensure effective, efficient and compliant delivery of promotional and non-promotional communications, tools and programs to all stakeholders
The Marketing Operations team sets process standards, guidelines, and policies for the review process for U.S. Commercial Marketing and Sales Excellence team members, medical reviewers, regulatory reviewers and other key stakeholders to ensure the appropriate and timely review of all promotional and non-promotional materials
The Associate Director leads their teams in the planning and execution of the MRP for their therapeutic area, utilizing and documenting best practices, lessons learned, and fostering an environment of continuous improvement
The individual in this position must be solution-oriented and able to understand the nuance of the situation while seeing the bigger picture and aligning with the brand’s goals and priorities
Reports to the Director, Marketing Operations Review Management within the US Therapeutics Operations organization
Partners with US therapeutic area leadership across Marketing, Medical, Regulatory, Legal, OEC, HR, and Business Technology
Oversees a team of approximately 10-15 full-time employees and contractors
Accountable for Therapeutic Area review team structure and resource management
Takes on large-scale projects with unclear objectives and drives them to completion
Represents Marketing Operations in cross-functional TA-related activities
Understands the spirit and intent of policies and is able to “make the call”
Aligns team process and priorities with business objectives to enable brand success
Provides solutions and contingency plans to facilitate business success, exercises authority for process exceptions, and holds self and team accountable for results
Shares and documents best practices and lessons learned to drive consistency and improve success
Proactively seeks ways to improve, streamline, and simplify internal processes, driving implementation in line with the Continuous Improvement Roadmap
Demonstrates critical, creative thinking and problem-solving skills, with clear, persuasive communication and strategic insights
Partners with cross-functional teams to drive effective outcomes and policy updates as marketplace conditions evolve
Establishes a productive, transparent, and respectful work environment
Manages team resources aligned with initiatives and priorities
Creates opportunities for recognition and provides regular feedback and development planning
Analyzes metrics, trends, and data insights, presenting key findings to stakeholders (e.g., Quarterly Business Reviews)
Builds high-performing teams and elevates skills across the department
Sets goals and strategies to meet business objectives
Leverages team members’ skills and promotes growth
Provides positive leadership and influence organization-wide
Utilizes available resources to manage workload, motivate, and encourage innovation

Associate Director Marketing Operations, Review Management

Job Type