Company Description

kuubiik is a global consulting company headquartered in Singapore, operating in over 150 countries. Specializing in outsourcing and project-based solutions across various business functions, kuubiik serves renowned brands such as Google, TikTok, HP, and more. With a diverse team spanning Asia, Europe, and the Americas, the company offers flexible outsourcing models, including hourly and full-time/part-time services, making them a trusted partner for businesses worldwide.

Client Location: US

Timezone: EST

Working Hours: Monday to Friday, 9 am - 6 pm EST

Role Overview

One of our clients is looking for a strong, experienced Operations & Ecommerce Manager to act as the CEO's right hand and oversee the company's day-to-day execution. Your goal: build a reliable, scalable operational system that can support our growth to $50M–$100M+. This role requires someone who is organized, decisive, excellent under pressure, and able to lead people and processes with confidence.

Key Responsibilities

Operations Management

Oversee daily operations across supply chain, Amazon, Shopify/DTC, and fulfillment.
Ensure products are manufactured, stocked, and delivered on time.
Improve processes to reduce bottlenecks and increase efficiency.

Team Leadership

Manage and grow a remote team (currently 8 → 25+).
Handle hiring, onboarding, performance management, and team structure.
Maintain a high-performance, accountable work culture.

System & Process Improvement

Strengthen and maintain SOPs, workflows, dashboards, and KPIs.
Ensure communication, reporting, and follow-ups happen on time.
Improve operational visibility for leadership.

Amazon & DTC Oversight

Oversee Amazon listings, inventory, PPC, and performance.
Optimize Shopify operations, subscription flow, and customer experience.

Finance & Performance Optimization

Work with leadership to protect margins and reduce operational costs.
Identify problems early and propose actionable solutions.
Ensure no revenue is lost due to operational issues.

Requirements

Taken a direct-to-customer company from $20M -> $100M
Experience in supplement and health lifestyle brands (or any relevant field)
Experience scaling operations for e-commerce and CPG
Experience managing remote teams of 15–40+ people.
Strong background in operations, supply chain, Amazon Seller Central, and process improvement.
Calm, organized, decisive, and highly reliable.

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Ecommerce Manager