Digital Project Support

**Role and Responsibilities**

Digital Project Support at HUMANCONTACT (HC) is primarily responsible for assisting their team members in collaboration with the client and internal stakeholders to successfully deliver client projects.

The primary functions for Digital Project Support include supporting the team in achieving excellent project outcomes in alignment with established scopes, timelines, and budgets for multiple, concurrent projects. Incorporating HUMANCONTACT standards and processes in the delivery of client work; and collaborating with internal cross-functional teams to deliver on client expectations.

• *Key Responsibilities**:
• Support multiple concurrent web and procurement projects with varying complexity and changing priorities in an agency environment
• Responsible for record management; creating and inputting data accurately across multiple platforms
• Responsible for collaborating with internal team members on quoting and vendor management
• Collaborate with team members on initiatives/deliverables as they arise (CMS entry, copy writing, and QA)
• Track and submit time/cost estimates, client quotes, POs, and associated project finances
• Experience in researching and troubleshooting technical and logístical problems
• *What you bring**:
• You excel at communicating
• Experience in planning and organizing your work and your team while juggling competing and changing priorities.
• Motivated with a strong focus on documentation, process, execution, and skill development
• Experience in data entry and QA
• Must have North American work experience
• *Nice to have**:
• Experience with digital (CMS) projects
• MS Office Suite proficiency
• Familiar with product sourcing
• Bilingual in French
• *Work**:
• In office minimum 3 days a week
• Location, Toronto
• *How to apply**:

Please submit your resume and a cover letter telling us a bit about yourself.

Must be legally legally authorized to work in Canada.

Pay: $43,473.88-$60,000.00 per year

Additional pay

• Bonus pay
• *Benefits**:
• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Flexible language requirement

• French not required

Schedule

• Monday to Friday

Work Location: In person