Eat Well, Live Well. At Ajinomoto Cambrooke, we build careers grounded in helping improve people’s health through nutritional therapies.

Ajinomoto Cambrooke (ACI) was founded by parents looking to develop better solutions for their children with PKU. Over the subsequent 25 years, we have expanded into additional therapeutic areas with a focus on enjoyable nutrition as a core part of normalizing the life for people living with medical conditions.

Joining ACI means becoming part of a diverse team of talented people who want to build their careers while contributing back to society in a positive way. We seek individuals who bring an entrepreneurial mindset with a bias for action and finding solutions. We provide an environment based in mutual respect and collaboration to support you and give you opportunities to learn and develop.

Join us to find a rewarding work experience that lets you be at your best and have an impact on our patient communities.

Develop Direct to Consumer, Digital and Social Media Marketing campaigns by engaging with consumers, Health Care Providers and advocacy communities through educational content, practical tips, and compelling media to highlight the benefits and value of the Cambrooke brand & product portfolio. Drive brand awareness, encourage product trial, and build long-term loyalty while continuously measuring and optimizing digital performance to increase sales.

EDUCATION, CERTIFICATIONS AND EXPERIENCE

B.S/B.A. in Digital Marketing, Marketing, Media, Communication, Public Relations or Information Systems
Minimum of 3 years of relevant experience in a digital marketing role.
At least 3 years’ experience managing social media platforms such IG, TT, FB and LinkedIn.
Hands-on experience with social video creation, editing and social analytics
Experience leveraging analytics to drive insight and action.
Experience with mobile apps, loyalty (data base management) and online content, best practices, with general awareness of the digital landscape.
Proven experience in developing and executing CRM programs and utilizing digital marketing tools. Define key metrics, optimize performance, and drive customer engagement.
Proficiency in Microsoft Office including Word, Excel, and PowerPoint.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to develop, curate, copyright and activate content including posts, imagery, recipes, videos, and stories - that align with overall marketing objectives and goals, across campaign-oriented, seasonal, evergreen, and opportunistic content themes - and activating across key consumer and HCP social channels, on time and on budget
Able to think quickly and creatively about problems and develop efficient solutions with an understanding of technical feasibility, anticipating possible issues within implementation
A desire to work in a fast-paced, entrepreneurial driven environment
Strong organizational and time management skills, close attention to detail, and the ability to manage and prioritize and track multiple projects simultaneously and independently; Willingness to wear "many hats" and adapt as organizational priorities change
Excellent interpersonal skills, including strong verbal and written communication skills, and the ability to work well independently and with others at all levels of the organization.

WORKING CONDITIONS

Typical office environment (Hybrid). PHYSICAL REQUIREMENTS Position requires the ability to sit for a minimum of 6 hours per day; stand, walk, bend over, and reach above head less than an hour a day; lifting or carrying of 10 pounds occasionally, eye/hand coordination and repetitive use of hands/arms for writing and computer work. Frequent interaction and communication with internal and external customers.

PHYSICAL REQUIREMENTS

10% Travel required to medical conferences/trade shows and patient events.
Lead strategy and implementation of both product roadmap and brand-specific activations on ACI’s web properties, and Social Media Platforms partnering with Category Brand Teams, external agencies and internal teams to ensure timely, flawless execution of key brand initiatives
Manage content calendars and build capabilities to increase speed and relevance of social media assets to enable more authentic connections with consumers
Proactively monitor and execute community management for both consumer and industry-facing channels, identifying key opportunities to address consumer feedback, inquiries, and trends, and ensuring timely responses and engagement.
Develop and execute against industry-facing social media strategy—and proactively identify opportunities to develop and share content. Optimizing SEO, CTR, ROA’s
Help set metrics and analyze social media performance using in-platform measurement and social listening tools, providing detailed reports and recommendations for continuous improvement or engagement and execution.
Act as a thought leader with Category Brand Teams to ensure business objectives are translated into best-in-class digital customer experiences.
Help educate ACI’s members and partners about social media best practices, trends and create tools and turnkey content that can be easily leveraged by ACI’s members and partners.
Partner with Regulatory and Medical Affairs teams to ensure all content meets regulatory and legal guidelines.

$105,000 - $114,000 plus 12.5% potential bonus

Ajinomoto Cambrooke, Inc. is an Equal Opportunity Employer-Vets/Disabled, committed to a diverse workforce. If you need assistance with completion of an application for employment, please contact Human Resources Department at 978-862-1938.

Qualifications

B.S/B.A. in Digital Marketing, Marketing, Media, Communication, Public Relations or Information Systems
Minimum of 3 years of relevant experience in a digital marketing role
At least 3 years’ experience managing social media platforms such IG, TT, FB and LinkedIn
Hands-on experience with social video creation, editing and social analytics
Experience leveraging analytics to drive insight and action
Experience with mobile apps, loyalty (data base management) and online content, best practices, with general awareness of the digital landscape
Proven experience in developing and executing CRM programs and utilizing digital marketing tools
Define key metrics, optimize performance, and drive customer engagement
Proficiency in Microsoft Office including Word, Excel, and PowerPoint
Ability to develop, curate, copyright and activate content including posts, imagery, recipes, videos, and stories - that align with overall marketing objectives and goals, across campaign-oriented, seasonal, evergreen, and opportunistic content themes - and activating across key consumer and HCP social channels, on time and on budget
Able to think quickly and creatively about problems and develop efficient solutions with an understanding of technical feasibility, anticipating possible issues within implementation
A desire to work in a fast-paced, entrepreneurial driven environment
Strong organizational and time management skills, close attention to detail, and the ability to manage and prioritize and track multiple projects simultaneously and independently; Willingness to wear "many hats" and adapt as organizational priorities change
Excellent interpersonal skills, including strong verbal and written communication skills, and the ability to work well independently and with others at all levels of the organization
PHYSICAL REQUIREMENTS Position requires the ability to sit for a minimum of 6 hours per day; stand, walk, bend over, and reach above head less than an hour a day; lifting or carrying of 10 pounds occasionally, eye/hand coordination and repetitive use of hands/arms for writing and computer work
10% Travel required to medical conferences/trade shows and patient events

Benefits

$105,000 - $114,000 plus 12.5% potential bonus

Responsibilities

Develop Direct to Consumer, Digital and Social Media Marketing campaigns by engaging with consumers, Health Care Providers and advocacy communities through educational content, practical tips, and compelling media to highlight the benefits and value of the Cambrooke brand & product portfolio
Drive brand awareness, encourage product trial, and build long-term loyalty while continuously measuring and optimizing digital performance to increase sales
Frequent interaction and communication with internal and external customers
Lead strategy and implementation of both product roadmap and brand-specific activations on ACI’s web properties, and Social Media Platforms partnering with Category Brand Teams, external agencies and internal teams to ensure timely, flawless execution of key brand initiatives
Manage content calendars and build capabilities to increase speed and relevance of social media assets to enable more authentic connections with consumers
Proactively monitor and execute community management for both consumer and industry-facing channels, identifying key opportunities to address consumer feedback, inquiries, and trends, and ensuring timely responses and engagement
Develop and execute against industry-facing social media strategy—and proactively identify opportunities to develop and share content
Optimizing SEO, CTR, ROA’s
Help set metrics and analyze social media performance using in-platform measurement and social listening tools, providing detailed reports and recommendations for continuous improvement or engagement and execution
Act as a thought leader with Category Brand Teams to ensure business objectives are translated into best-in-class digital customer experiences
Help educate ACI’s members and partners about social media best practices, trends and create tools and turnkey content that can be easily leveraged by ACI’s members and partners
Partner with Regulatory and Medical Affairs teams to ensure all content meets regulatory and legal guidelines

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Social Media and Digital Manager