Content, Marketing & Design Assistant

We’re a family-run business creating magical, imaginative experiences for children and families, and we’re looking for a creative, organised Content, Marketing & Design Assistant to support the delivery of marketing activity across our venues: The Hidden Village (Leeds & Keighley) and The Hidden Castle (Skipton).

This is a hands-on, execution-focused role suited to someone with at least 2 years’ experience in a marketing or content role, who enjoys creating content, designing visual assets, and working with data at a practical level — without the pressure of owning overall strategy or performance outcomes.

You’ll be working closely with the Head of Marketing & Growth, with clear priorities, direction, and campaign focus provided, in a supportive, collaborative environment where your work genuinely makes a difference to families visiting our venues.

Why work with us?

• We’re a small, friendly, family-run business where everyone is known, valued, and supported
• Our venues are built around creativity, imagination, and family time — your work helps create real memories for children
• You’ll see your work go live quickly and have a visible impact
• We value reliability, kindness, and practical problem-solving, not corporate politics
• There is a clear opportunity to grow with the business for the right person

The role

Content & social media

• Create short-form video content (reels) from existing or newly captured footage
• Design social media graphics, carousels, and posts using Canva
• Write clear, engaging captions aligned with campaign messaging
• Schedule and publish content across Instagram and Facebook
• Maintain consistency across venues and platforms

Design & visual assets

• Design posters, flyers, and in-venue marketing materials
• Create digital assets for promotions, events, and campaigns
• Support basic website design updates (layouts, imagery, content blocks)

SEO, analytics & reporting (support level)

• Apply basic SEO best practices to website content (page titles, meta descriptions, headings, internal links)
• Review organic Meta insights and Google Analytics data
• Produce simple performance summaries and reports
• Flag trends, patterns, or issues to the Head of Marketing & Growth

(This role does not require advanced SEO, paid ads, or strategy ownership.)

Email & marketing support

• Create and send weekly newsletters
• Update templates and content for offers and campaigns
• Ensure marketing activity is delivered on time and to plan

Community engagement & local marketing

• Support local community engagement activity, including outreach to nurseries, schools, toddler groups, and family-focused organisations
• Assist with identifying and contacting potential local partners, following agreed messaging and priorities
• Help coordinate and distribute local marketing materials such as flyers and posters
• Support community events, open days, and local promotions where required
• Feed back responses, contacts, and opportunities to the Head of Marketing & Growth

Events & seasonal activity (occassional support)

• Support the preparation and delivery of seasonal events and themed activity across our venues (e.g. Christmas, school holidays)
• Assist with venue dressing, signage, and visual setup in line with agreed themes
• Help prepare and coordinate marketing materials linked to events
• Capture content during events and themed sessions
• Support on-the-day setup or preparation where required

What this role is (and isn’t)

This role is

• Creative and practical
• Execution-focused
• Supported with clear direction
• Varied and fast-moving
• A chance to build confidence and experience in a real business

This role is not

• Responsible for marketing strategy
• Responsible for growth targets or revenue
• A management or leadership role

Hours & working pattern

This is a 30-hour per week role. We’re open to either of the following working patterns:

• 4 days per week: 9:00am – 5:00pm (30-minute lunch break), or
• 5 days per week: 9:00am – 3:30pm (30-minute lunch break)

We’re also open to discussing alternative working patterns or flexible hours for the right candidate.

Salary

• £26,000 – £28,000 per year (full-time equivalent)
• Pro rata based on 30 hours per week (Approximately £20,800 – £22,400 per year, depending on experience.)

Career growth & development

We see this as a long-term role for the right person.

As the business continues to grow, there is genuine opportunity for:

• Increased responsibility
• Broader involvement across venues
• Progression in role and salary over time

Growth is based on consistent delivery, reliability, and trust, rather than titles or time served.

What we’re looking for

Essential

• Confident using tools such as Canva & Capcut
• Comfortable creating short-form video content
• Basic understanding of SEO best practices
• Familiarity with Meta and Google Analytics at a reporting level
• Organised, reliable, and happy working to direction and feedback

Nice to have

• Email marketing experience
• Basic website editing experience
• Interest in family, leisure, or hospitality brands

Benefits

• Free admission to all venues for you, your partner, and child(ren)
• Friends & family 20% discount
• Hybrid working (on-site content capture + remote)
• Supportive, family-run working environment

Trial

The role will include a paid trial task or trial day, allowing both sides to assess pace, execution, and working fit.

If you’re creative, practical, and excited by the idea of contributing to a family-focused business where your work really matters, we’d love to hear from you.

To apply: Please send your CV along with a cover letter explaining why you’d love to work with us, and (if available) examples of relevant work or a short portfolio.

Job Types: Part-time, Permanent

Pay: £20,800.00-£22,400.00 per year

Expected hours: 30 per week

Benefits

• Employee discount
• Flexitime
• Work from home

Experience

• Marketing: 2 years (required)
• Content creation: 2 years (required)
• Graphic design: 1 year (preferred)
• Social media marketing: 2 years (required)
• Analytics: 1 year (preferred)
• Google Analytics: 1 year (preferred)
• SEO: 1 year (preferred)
• Email marketing: 1 year (preferred)
• Social media management: 1 year (preferred)
• Web design: 1 year (preferred)
• Community engagement: 1 year (preferred)

Work Location: Hybrid remote in Skipton BD23 1JY

Application deadline: 28/12/2025

Expected start date: 05/01/2026