Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Investing In You

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

Educational Assistance, encompassing books, lab fees, registration costs, and more.
Support for Student Loan Repayment.
Abundant Career Growth Opportunities.

Time Off That Matters

Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
Paid Sick Time for all team members.

Financial Security

Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
Company-covered short- and long-term disability insurance.
Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
Flexible Health Care and Dependent Care benefits.

Langley Federal Credit Union is currently hiring for a Full Time Business Analyst to work a Hybrid schedule from our City Center building, located in Newport News, VA.

Job Summery

Serves as system expert overseeing various internal software applications and their corresponding business units, managing tasks such as installation, configuration, troubleshooting, and upgrades to ensure optimal performance. Collaborates with business unit customers to assess software needs and provide expert opinions on potential deployments, consulting with senior management accordingly. Contributes to multiple project teams, offering expertise in project management, analyzing application systems for potential improvements, coordinating with external vendors for software support and development, and collaborating with internal resources to test and implement changes, all aimed at enhancing system functionality and streamlining operations within their business unit.

Essential Functions, Duties, And Responsibilities

Conducts research and analysis to troubleshoot system problems and coordinates their resolution.
Evaluates progress and recommends process improvements, offering solutions.
Consults with internal customers on system inputs, processes, and outputs.
Develops business user requirements, system documentation, and change management plans.
Administers selected software applications, including user administration and installation.
Acts as a liaison between business units and IT, serving as an escalation point.
Provides expert support for selected applications and coordinates with vendors and internal resources.
Specifies test procedures for new software applications, prepares test data, and analyzes outcomes.
Coordinates Disaster Recovery testing for selected applications.
Participates in and leads projects for business units and the enterprise.
Manages vendor relationships to coordinate software development efforts.
Consults with senior management on new software deployment.
Assists business units in implementing system functionality to improve operations.

Qualifications

Bachelor's degree; 1 to 2years experience and/or training; or equivalent combination of education and experience required.
Minimum three years in a business analyst position or position providing varied analytical data required.

Our Keys To Success

Service Champion – Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
Langley Ambassadors – Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
Agile in Action – Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
Team Driven – Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
Continuous Learners – Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to speak, listen, sit, and use hands and fingers to operate standard office equipment such as a computer, mouse, phone, etc. The employee is occasionally required to stand and walk. Specific vision requirements for the job include close vision (at 20 inches or less).

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an indoor, climate-controlled office environment where the noise level is typically quiet.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.

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Business Analyst