Account Manager - Digital & Performance

The Account Manager is responsible for achieving the client’s strategic and business objectives by providing guidance to clients and working with the internal team to achieve the execution of strategies. You will serve a vital role in promoting the integration of product offerings, ensuring seamless delivery, analysis, and reporting of all work to the client.

Key Responsibilities

Success will be measured by

Responsible for retention and growth through account ownership. You will work on multiple accounts, managing client relationships, and their digital strategies.
Develops strong, trusting relationships with clients, providing leadership and support during strategy, ideation, and execution.
Creates performance reporting with insight, optimization recommendations, and digital advertising solutions.
Takes initiative in collaborating with media managers and internal teams to develop new digital tactics and ideas, advocating for client success.
Fosters timeline development and monitors progress, ensuring deadlines are met.
Manages client expectations, bringing issues and concerns to clients' attention before they become problems, offering potential solutions.
Proactively keeps abreast of assigned clients' marketing and media plans, and provides technological solutions including media offerings, site optimization, social advertising, etc.
Provides campaign performance reporting and analysis to clients.
Understands and communicates the value of Dealer Teamwork’s services and marketing solutions to clients.

Requirements

2+ years of Account Management experience
2+ years of Digital Marketing experience reviewing and navigating Google Ads, Google Analytics, and other paid search technologies to identify and communicate customer outcomes
Demonstrated skill in presenting value-based metrics on paid search and analytics
Demonstrated ability to apply consultative communication to customer meetings
Demonstrated ability in planning and overseeing projects to ensure they are completed in a timely fashion and within budget
Exceptional written and verbal communication skills
Experience in reviewing and navigating Google Ads, Google Analytics, and other paid search technologies to identify and communicate customer outcomes
Experience using Google suite of authoring tools (Google Drive, Google Docs, Google Sheet, etc)
Experience using Salesforce to manage customer accounts and cases
Demonstrated ability to learn and discuss new technologies, including SaaS solutions used to support customer needs

Preferred

1+ years building and managing Paid Search, Social, and SEO campaigns
Experience navigating Facebook Business manager and/or Facebook Blueprint Certification
Experience managing customer relationships in the automotive industry
Certification in Google Ads and Analytics
Bachelor's Degree in Business, Marketing, Communications, a related degree or equivalent relevant industry experience

Why Dealer Teamwork?

Competitive salary and benefits package
Flexible working hours and paid time off
We offer the best of both worlds in working environments – you have the choice to work from the comfort of your own home, or take advantage of our open office in Eden Prairie, Minnesota which overlooks a lake with walking/running paths, includes access to a workout facility, sit/stand desks and dual monitors, a full kitchen, ping pong table, pickleball court, massage chairs, and more!We are not considering remote applications from California, Colorado, and New York.
We strongly encourage and support all team members in investing in their professional development by participating in regular training sessions, certifications, and other learning opportunities
You’ll have the opportunity to work with technologies from leading companies such as Google, Facebook, and Microsoft while solving complex, thought-provoking digital marketing problems

About Dealer Teamwork

Our leading automotive digital marketing company provides first-class solutions to help dealerships create a significant competitive advantage by increasing leads and sales opportunities through our software-as-a-service application.

We built the automotive industry's first MPOP®, a patented Merchandising, Personalization, and Optimization Platform that enables dealers and their dedicated account teams to automate much of the manual effort that would otherwise be required to create, publish, and manage highly merchandised offers across dealer websites and digital campaigns.

In addition, our MPOP® Analytics reporting platform consolidates KPIs from a dealership website and digital marketing channels into one location, presenting high-level performance metrics on the omnichannel level and allowing for deep dives into metrics for detailed analysis.

Dealer Teamwork is an equal opportunity employer and a welcoming work environment for people of diverse communities.

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Account Manager - Digital and Performance