Digital Marketing Client Success Manager

Are you a detail-oriented, tech-savvy, and highly organized account manager with a passion for digital marketing? We’re looking for a Client Success Manager to join our growing team in Tempe, AZ. This starts as an in-office position and transitions into hybrid after training and proficiency.

You’ll be the main point of contact for 12–18 clients, ensuring their digital campaigns are well-executed and their goals are being met. If you thrive in a fast-paced environment, love juggling multiple projects, and are either already skilled in digital marketing or a quick learner, we want to hear from you.

We’re a team of “A-players” and we’re looking for someone who’s ready to bring their best. If that’s you, send us your resume and a cover letter that highlights your experience in digital marketing, along with examples of how good you are at spinning a lot of plates!

Responsibilities

• Develop and execute digital marketing strategies including SEO, Google Ads, Geo-Fenced Programmatic Display, Email, MMS/SMS, and Website design/builds.
• Act as the primary point of contact for your clients—responding to emails and calls with confidence and professionalism.
• Oversee website updates and performance (desktop & mobile).
• Manage and maintain websites using platforms such as WordPress, Shopify, and Wix.
• Create and deliver regular reports to clients on performance metrics, campaign results, and key insights.
• Manage and Execute keyword strategies.
• Onbaord and manage Google Paid Ad campaigns.
• Use SEO tools (e.g., SEMrush, Ahrefs, Google Search Console, Heatmaps) to track performance and inform strategy.
• Draft compelling ad copy and visuals using Canva or similar tools.
• Coordinate with graphic designers to ensure creative assets are delivered on time and aligned with client goals.

What We’re Looking For

• Strong project management and communication skills
• Comfortable managing multiple client accounts simultaneously
• Proficiency in WordPress, Shopify, and Wix
• Experience using SEO tools to develop and execute data-driven strategies
• Familiarity with tools like Google Analytics, Google Ads, and project management platforms
• Ability to prioritize, problem-solve, and stay organized
• Team player who thrives in a fast-paced, collaborative environment
• Can-do, get-it-done attitude

Perks

• Work with a high-performing, fun, and supportive team
• Hands-on experience across a variety of industries and campaign types
• Opportunity to grow with a rapidly expanding agency

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Application Question(s)

• What are some examples of work that you have done?

Work Location: In person