Ecommerce Specialist

eCommerce Specialist

Job Summary

We’re looking for an Operations & eCommerce Specialist with strong Shopify knowledge, technical problem-solving skills, and a data-driven mindset. This role is responsible for maintaining excellent website functionality, supporting Shopify content updates, managing analytics integrity, and partnering with developers and vendors on technical projects. The ideal candidate is detail-oriented, organized, and proactive in identifying improvements and industry best practices.

This role would be hybrid with two days in the office (T,W)

.

Key Responsibiliti

esEcommerce & Technic

• alRun daily, weekly, and ongoing QA tests to ensure the website functions correctly across all devices and user flow
• s.Support Shopify content updates in partnership with the eCommerce Coordinato
• r.Troubleshoot website issues and coordinate resolutions with developer
• s.Manage technical collaborations with developers, including scoping, timelines, and testin
• g.Audit and maintain Shopify apps; recommend optimizations or consolidation
• s.Lead CRO initiatives, including A/B test setup, monitoring, and documentatio
• n.Contribute to SEO maintenance and ongoing improvement
• s.Ensure compliance with privacy requirements related to website tools, cookies, and trackin
• g.Track industry best practices and emerging opportunities (e.g., AI shopping tools, new apps, functionality updates) and recommend relevant enhancement

s.

Analyt

• icsMaintain data accuracy across GA4, Lifetimely, Shopify, and other analytics platfor
• ms.Aggregate and format data from marketing platforms; support ad hoc reporting needs across the te
• am.Build and maintain dashboards that visualize performance across major channe
• ls.Work within A/B testing platforms and assist in documenting findings and conclusio
• ns.Ability to pull insights from data and make clear recommendatio

ns.

Vendor Collabora

• tionAct as a point of contact with technical partners and developers, ensuring clear communication and alignment on project requireme

nts.

Require

• mentsExperience: 3+ years in eCommerce operations, Shopify management, technical QA, analytics, or a similar
• role.Technical Sk
• ills:Proficiency in Shopify
• Plus.Experience with GA4, analytics tools, A/B testing platforms, and Excel/Sh
• eets.SQL and data visualization experience are strong as
• sets.Familiar with basic coding termino
• logy.Analytical Strength: Comfortable working with data, ensuring accuracy, and creating clean visualizat
• ions.Detail-Oriented: Strong QA mindset; disciplined approach to testing and documenta
• tion.Problem-Solving: Resourceful, proactive, and able to troubleshoot independe
• ntly.Communication: Clear, concise communicator across both technical and non-technical t

eams.

Curiosity: Actively brings forward new tools, capabilities, and ideas to improve our website and analytics perfor

mance.