Amazon eCommerce Operations Assistant

A little bit about us

NutraChamps is a fast-growing health and wellness brand with a diverse catalogue of over 90+ products committed to supplying the best in nutritional supplements. In just over 8 years of operations, we have shot to the top of Amazon’s marketplace and continue to grow on and off the platform. Recognized as one of the Top 50 fastest-growing companies in Canada, published in the Globe & Mail Magazine's 2019 & 2021 lists, as well as a Great Place to Work certified.

But we aren't just building a company: we’re building a team. Our workspace is inviting, collaborative, engaging, and brimming with energy. Within our tight-knit team, you’ll feel the impact you’re making each day and be directly responsible for our company's continued growth. Be a valued part of company decisions and make a tangible difference in our mission to provide our customers with accessible and affordable ways to better their health.

When you join the NutraChamps family, you don’t just get a job – you get a purpose.

We’re looking for a motivated person to join us at our Toronto headquarters. If you’re committed to personal growth, passionate about health and wellness, and interested in moving us forward, we want to hear from you!

NOTE: This position is for local candidates only. No agencies or international applications will be considered.

Job Overview

Reporting to the Amazon Channel Manager, the Amazon eCommerce Operations Assistant is responsible for the monitoring and growth of existing products within our Amazon marketplaces and communicating with Seller Support to resolve listing issues.

As an Amazon eCommerce Operations Assistant, you will be essential in helping analyze emerging marketplace tactics, strategies, and best practices for positioning products through ongoing learning, testing, and optimizing:

• Ranking techniques
• Product titles
• Bullet points
• Descriptions
• Keywords
• Promotions & Deals
• Graphics
• Design layouts
• Advertising campaigns
• FAQs
• Cross-sales
• Review Management

We are looking for a detail-oriented, analytical, and results-driven marketer with a hunger for success. You must possess a strong command of the English language and be an exceptional communicator.

You'll be working alongside a dynamic team of talented and collaborative marketers who thrive in a fast-paced environment with a high level of autonomy. The team leverages industry knowledge and insights in order to apply the most impactful B2C marketing strategies and tactics that support the company's mission and business objectives.

Primary Duties and Responsibilities (if this list looks exciting to you, click Apply Now):

• Monitor sales, keyword rankings, review ratings, and product positioning across our Amazon product line.
• Communicate with Amazon Seller Support to resolve listing issues.
• Perform market research and competitor analysis leading to product improvements.
• Continuously run promotions to increase sales and rankings.
• Drive testing strategy in every step of the funnel, finding opportunities for growth, including in new channels, partners, audiences, creative, and messaging.
• Frequently monitor, analyze, and lead forecasts to achieve sales and profitability goals.
• Liaise with the social media and brand manager to coordinate efforts.

Qualifications

• Excellent verbal, written communication, and formal presentation skills.
• Excellent analytical mindset and the creativity & confidence to take calculated risks rooted in data and consumer insights.
• Ability to identify and adapt to changing business needs.
• A hunger and motivation to drive meaningful growth.
• Solutions-oriented mindset and eagerness to identify and tackle new business challenges with urgency.

What’s in it for you?

• Health & Wellness Benefits Plan
• 5 Weeks Paid Time Off
• No Dress Code
• Career Growth
• Flexible Work Hours
• Complimentary On-site Gym & Weekly Yoga Classes
• Free Food, All Day Every Day - Catered Breakfasts, Nutritious Snacks & Juices
• Whether you drive in or “Ride the Rocket”, we’ll subsidize parking or fare
• Your Choice of Tech - Whether you're a Mac or PC, what works for you works for us
• Diverse and multicultural work environment
• Here you can grow at the speed of your learning curve

Compensation

• Salary: $50,000 annually
• Term: Full time
• Location: North York - Hybrid Model (4 days in office, 1 day WFH)