Director of Operations - Marketing Manager

Goodrich Realty is a company dedicated to simplifying the home-buying and moving process for its clients. They are seeking a Director of Operations - Marketing Manager who will oversee day-to-day operations, develop marketing strategies, manage budgets, lead teams, and ensure excellent customer service while collaborating across departments to support business growth.

Responsibilities

• Partner with the CEO to develop and implement business strategies and special projects that drive growth
• Support annual goal setting, quarterly project planning, and weekly or monthly meetings with the CEO, including agenda development and prioritization
• Help track expenses, manage budgets, and support long-term profitability initiatives
• Maintain momentum on strategic priorities by helping the CEO stay focused on high-impact activities and aligned with company goals
• Develop and track Key Performance Indicators (KPIs) for agents and support teams, regularly reporting results to the CEO
• Drive team meeting agendas and KPI reporting to ensure accountability and clarity
• Track and celebrate wins and milestones to foster team engagement and motivation
• Oversee development and consistency of the brand voice across all marketing platforms
• Lead the execution of marketing initiatives—email, social media, events, and other lead-generation strategies—and report on their performance
• Manage CRM systems to maximize lead generation and nurture client relationships
• Oversee marketing efforts directed toward spheres of influence and builder partners
• Manage strategic partnership communications and engagement to strengthen key relationships
• Oversee vendor relationships, including onboarding and revenue-share opportunities
• Plan and execute 4–6 major company events annually, managing logistics, communication, and follow-up
• Drive the execution of new initiatives with strong project management skills—from concept through completion
• Prioritize tasks and manage workloads efficiently to ensure all projects meet deadlines and deliver measurable results

Skills

• Proficiency in Operations Management and process improvement methodologies for maintaining efficient workflows
• Strong Analytical Skills for interpreting data, identifying trends, and driving informed decision-making
• Experience in Team Management, including leadership, collaboration, and staff development
• Expertise in Budgeting and resource allocation to optimize operational and marketing expenditures
• Customer Service skills to ensure high client satisfaction and customer-centered operational approaches
• Bachelor's degree in Business Administration, Marketing, or a related field; advanced degree is a plus
• Demonstrated success in developing and executing marketing plans in the real estate industry is an advantage
• Proficiency in software tools and platforms relevant to operations and marketing management

Company Overview

• Goodrich Realty offers a better way to move....The Goodrich Way! Most people love the idea of buying a new home but often find the home to sell or a lease obligation hold them back. It was founded in undefined, and is headquartered in Austin, Texas, US, with a workforce of 2-10 employees. Its website is https://www.goodrich-realty.com.