Head of Social Media Support
CoinbaseShare this job:
We're seeking a Head of Social Media Support to build and lead our social support program across Reddit, X, LinkedIn.
Key responsibilities include elevating real-time social listening,
triage, resolution for account issues,
verification struggles,fraud attempts, and service frustrations.
This role requires deep understanding of AI & human workflows comfortability with high-stakes events shaping narrative under pressure data-driven approach outcome-oriented mindset crypto-curious aligned with our mission increasing economic freedom.
Job Type
- Job Type
- Full Time
- Location
- Honolulu, HI
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