Director of Transformation

Cengage

Director of Transformation Role Summary

The Director of Transformation will lead tech transformation initiatives to achieve strategic goals, champion operational excellence, and modernize operating models.

Key Responsibilities

  • Lead enterprise-wide transformations: Plan and implement significant technology and business revolutions on a large scale.
  • Drive operating model maturity: Advance the Product Operating Model (POM) across Product teams and adoption of Agile/Lean practices for IT teams.
  • Spearhead generative AI initiatives: Lead the corporate GenAI strategy for Employees, guiding phased adoption and scaling a governed, citizen-led innovation program.
  • Champion process simplification: Apply Lean principles to analyze, redesign, and simplify complex cross-functional processes.
  • Lead a high-performing team: Directly manage, mentor, and develop a small team of transformation coaches and practitioners.
  • Guide executive partners: Function as a trusted consultant to senior management, formulating and delivering clear communications to secure executive-level alignment and sponsorship.
  • Implement outstanding change management: Develop thorough OCM strategies, including tailored training and communication plans.

Requirements

  • 10+ years of experience in a transformation, change management, or strategic program management role.
  • Demonstrated history of guiding intricate business evolutions in organizations with more than 500 employees and annual revenues exceeding $1 billion.
  • Profound knowledge in implementing Product Operating Models (POM) and growing Agile and Lean Practices.
  • Demonstrable experience leading or playing a key role in the strategic rollout of Generative AI solutions.
  • Demonstrated experience in managing individuals, showcasing a history of recruiting, nurturing, and guiding teams with direct supervision.
  • Outstanding communication, presentation, and interpersonal skills, effectively engaging and influencing senior executives.

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