Associate Merchandiser (Ecommerce)

Position Details

Title: Associate Merchandiser

Department: D2C

Reports to: Director Merchandising D2C

Location: Dearborn, MI

Job Classification: Hybrid

FLSA Status: Exempt

Job Band: Professional

Job Summary

The Associate Merchandiser supports the Ecommerce Merchandising team by running day-to-day sample operations, maintaining the seasonal merchandising calendar, and coordinating site merchandising activities. This entry-level role blends operational precision (sample & calendar management) with basic analysis and cross-functional communication to keep product pages live, launch-ready, and optimized for conversion. You'll enable faster shoots and launches, reduce errors and stock issues, and surface actionable insights that improve online performance.

Inspired by Hard Work at Carhartt

The values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

• Support the Ecommerce Merchandising team by managing sample processes, the seasonal merchandising calendar, and site-level coordination.
• Own end-to-end sample program: intake, QC, labeling/barcoding, storage, distribution, returns, repair/cleaning, and disposition.
• Maintain accurate sample inventory and condition records so merchants, creative, and cross-functional partners always know what's available.
• Maintain the seasonal photography shot list and coordinate sample pass-offs and scheduling with Creative.
• Set up and maintain the seasonal merchandising calendar (launch dates, promotional windows, price activity).
• Analyze sales, site KPIs, and consumer behavior to identify opportunities and inform merchandising decisions.
• Monitor marketplace and competitive trends to surface inspiration and improvements for the online and omnichannel experience.
• Mine customer feedback (product reviews, ratings, and customer-service insights) to identify on-site and product optimization opportunities.
• Partner with Site Merchandising to conduct regular site audits and quality assurance checks.
• Manage the product copy process with external partners: briefs, review cycles, and final approvals.
• Build product and brand expertise — develop a deep understanding of Carhartt products, core consumers, and seasonal needs.
• Proactively seek process improvements and development opportunities to grow the business and your own skills.
  
  

Required Education

• Bachelor's Degree in Merchandising or Related Field; or equivalent years of related work experience may be considered in lieu of degree
  
  

Required Skills & Experience

• 1 or more years of Ecommerce experience
• Apparel, retail or consumer products experience
• Proficiency in Excel, Word, PowerPoint.
• Ability and desire to work at both the tactical/operational and strategic levels
• Strong quantitative/analytical skills and mindset; general understanding of retail math
• Detail oriented
• Strong understanding and passion for product, merchandising, store and website experiences
• Team player with exceptional collaboration and communication skills
• General product knowledge of apparel a plus
  
  

Physical Requirements And Working Conditions

• Office environment; cubicle setting. Extended periods of time sitting, standing, typing on a computer is required
• Light Lifting (10-15 lbs)
• Travel may be required up to 10%
• After Hours and Weekend Hours if necessary
• This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
• Carhartt is a tobacco free workplace
  
  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.