Job description

Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Summary

Manages the Digital Marketing strategies at all five Revo Casino and Social House New Hampshire locations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company’s Responsible Gaming Plan.

This is not a remote position, it is based out of our Lebanon, NH Casino*

Essential Responsibilities

Drive email marketing strategies using a lifecycle approach to build player loyalty through personalized content.
Develop and execute SMS/MMS marketing campaigns, ensuring targeted and effective guest communications.
Oversee SEO strategies and digital advertising campaigns, optimizing Revo Casino’s online presence to increase player acquisition and retention.
Monitor campaigns, analyze data, and collaborate with other teams to align digital marketing efforts with overall business goals.
Manages day-to-day operations of the Marketing operations department at their primary Revo Casino location, with includes supporting sweepstakes, promotions and giveaways.
Serve as a positive brand ambassador within the local community. Seek opportunities to support community initiatives, represent the casino at local events, and consider participation in boards, commissions, or volunteer groups that align with our values and enhance visibility.
Responsible for hiring, training and scheduling the Marketing operations department and fostering an environment of support and motivation for Team Members.
Coordinates needs of property with regional support team, including any advertising or operational issues.
Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations.
Responsible for maintaining property inventory levels including players club supplies and on property signage.
Prepares data for the department operating budgets and acts on budget variance items.
Reviews activities in all reporting areas to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures.
Provides next-level guest service to internal and external guests.
Works with customer relations issues that are beyond the authority of staff to resolve situations in an equitable manner.
Responsible for communication within the department ensuring information is shared with team members.
Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
Keeps position supervisor informed of relevant activities.
Attend the required training sessions offered by the Company.
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
Report any acts of wrongdoing of which the Team Member may have knowledge.
Other duties as assigned.

Position Qualifications

Strong understanding of digital marketing strategies, techniques, and trends.
Bachelor’s degree (B. A.); plus, two to four years related experience and/or training; other combinations of education and experience may be considered.
Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties.
Must be able to formulate and communicate ideas and to make independent decisions.
Strong oral and written skills and proficiency in Microsoft Office are required.
Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.
Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels, including flashing lights.
Ability to stand, walk, bend for entire shift. A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Benefits

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

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Digital Marketing Manager (Lebanon, NH)