Lindsay Sylvester, Director of Marketing Operations, Marketing & Communications

*About the Role**

The position focuses on achieving excellence in four main accountabilities:

**Brand Voice & Content Development**: Help maintain and evolve the Amii brand voice and tone across public-facing content.
*Required Skills / Expertise** **Key Responsibilities**:
*Campaign & Marketing Copy**
Collaborates with Marketing Managers and Designers to shape messaging frameworks and creative direction
Optimizes content for clarity, action, and accessibility
*Brand Voice & Content Development**
Helps evolve and maintain a consistent brand voice across all channels
Contributes to content for blog posts, web pages, speaker notes, event scripts, and internal documents
Proofreads and edits content from others to ensure quality and consistency
Maintains shared writing resources, such as style guides and messaging documents
Experiments with Generative AI tools (e.g., ChatGPT, GrammarlyGO) to support brainstorming, drafting, and editing, while maintaining high standards for originality and voice
*Collaboration & Editorial Support**
Participates in brainstorming sessions and campaign planning meetings
Provides writing and editing support to cross-functional teams as needed
*Community Engagement**
Monitors social media platforms regularly and responds to comments, questions, and messages in a timely and professional manner to foster positive brand relationships
Manages live chat interactions, providing real-time audience support and engagement with website visitors
Supports the planning and execution of organization-wide events that foster community engagement, build relationships, and create opportunities for meaningful connections and collaboration
*Qualifications**:
Post Secondary Degree or Diploma in Communications, Marketing, Journalism, English, or a related field or equivalent combination of education and experience
5+ years of professional writing or copywriting experience
Proven ability to write across formats: digital, print, social, and editorial
Experience working within an established brand voice
Experience working collaboratively with cross-functional teams
Comfortable writing from briefs or stakeholder interviews
Familiarity with SEO, accessibility standards, and writing for web
Proficient in Google Workspace
Basic knowledge of content management systems e.g., Storyblok (nice to have)
*Knowledge, Skills and Abilities (KSA)**:
Excellent writing, editing, and proofreading skills with a strong attention to detail
Deep understanding of tone, voice, and how to tailor messages to different audiences
Ability to transform complex or technical ideas into simple, engaging copy
Collaborative mindset and ability to work with diverse stakeholders
Highly organized, self-directed, and able to manage multiple deadlines
Familiarity with project and content planning tools (e.g., Asana, Trello, etc.)
Curious, creative, and comfortable giving and receiving feedback
Committed to continuous improvement and staying up-to-date with writing best practices
Familiarity with Generative AI writing tools and an understanding of their strengths, limitations, and ethical use in a content creation context
*What you'll love about us**
A professional yet casual work environment that encourages the growth and development of your skills
Participate in professional development activities
Gain access to the Amii community and events
A chance to learn from amazing teammates who support one another to succeed
Competitive compensation, including paid time off and flexible health benefits
A modern office located in downtown Edmonton, Alberta
*About Amii**

One of Canada’s three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the world’s top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

*How to Apply

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Marketing Copywriter