Digital Fraud Detection Specialist

KeyBank is a financial services company focused on fraud detection and risk analysis. The Digital Fraud Detection Specialist will perform complex tasks associated with identifying suspected digital banking fraud, reviewing transactions, and providing detailed analyses to mitigate risks to the bank and its clients.

Responsibilities

• Perform detailed analysis on electronic transactions and activities that appear to support suspicions of fraudulent activity and provide detailed documentary evidence to support findings
• Take precautionary measures on accounts and/ or transactions to mitigate risk to KeyBank and/ or Key Bank clients and provide direction to all lines of businesses supported by Fraud Services
• Communicate information on deposit fraud suspects to account relationship officers, corporate investigations, and area management
• Document daily review and analysis of suspect transactions, providing area management with reports recapping current efforts
• Obtain and provide detailed documentary evidence to support confirmed fraud activity
• Maintain ongoing communication with internal and external clients regarding associated account resolution
• Other specialized tasks when required

Skills

• HS Diploma or equivalent is required
• Proven accuracy and organizational skills
• Proven ability to manage multiple diverse tasks simultaneously
• Ability to complete functions within available timeframes and achieve service level agreements to ensure regulatory compliance
• Proven written and verbal communication skills
• Proven ability to analyze, solve problems, and make decisions effectively and independently
• Digital proficiency in MS Office 365 and comfortability navigating through multiple systems in a fast-paced environment
• Minimum 2 years banking operations and/or fraud operations experience is strongly preferred

Benefits

• Compensation for this role also includes incentive compensation subject to individual and company performance.
• Please click [here](https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible.

Company Overview

• At KeyBank we’ve made a promise to our clients that they will always have a champion in us. It was founded in 1849, and is headquartered in Cleveland , Ohio, US, with a workforce of 10001+ employees. Its website is https://www.key.com.