Director E-Commerce

The Director of E-Commerce is the leader accountable for defining, scaling, and governing A1's national e-commerce business. This role owns strategy, standards, performance management, and transformation of the e-commerce function, while building a disciplined, initiative-driven team that delivers sustained growth with margin protection.

Key Responsibilities

Strategy & Growth

Define and execute the national e-commerce strategy aligned to company growth objectives
Deliver growth outpacing A1's organic growth, while improving margins
Own strategy and execution across storefronts, and marketplaces
Identify and launch new growth initiatives, integrations, and revenue streams, and operational efficiencies and optimizations
Builds A1's Ecommerce to be the industry leader in Canada.

Governance & Decision Framework

Define rules of engagement between e-commerce and other departments
Own KPI frameworks, scorecards, and performance standards across all e-commerce channels
Full ownership of the P&L
Ensure disciplined initiative selection, pilot execution

Platform & Capability Development

Own the long-term e-commerce platform roadmap (architecture, integrations, automation)
Drive increased self-service adoption, automation, and reduction in cost-to-serve
Champion B2B omni-commerce experiences

Leadership & Team Development

Build, restructure, and upskill the e-commerce team (addressing weak performers)
Set clear ownership and accountability across Director, Manager, and Marketplace functions
Partner closely with Sales, Supply Chain, IT, Finance, and Customer Service leadership

Job Types: Full-time, Permanent

Pay: $110,000.00-$130,000.00 per year

Benefits

Dental care
Extended health care
Life insurance
On-site parking
Paid time off