Senior Business Analyst - Process Transformation job at Conduent. Boise, ID.

Senior Business Analyst Process Transformation

Are you energized by solving complex business problems and improving processes at scale? Do you thrive in cross-functional environments where you can drive transformation through data and collaboration?

About the Role

We're looking for a Senior Business Analyst Process Transformation to join our global transformation team. In this role, you'll work closely with business partners across functionsincluding Sales, Finance, Marketing, IT, and Customer Careto assess current-state processes, identify inefficiencies, and implement future-state solutions. You'll leverage process mining tools and drive initiatives from discovery through deployment and hypercare.

This is a hands-on, high-impact role where you'll bring structure to ambiguity and help lead the organization through process innovation and continuous improvement.

Responsibilities

Collaborating globally and cross-functionally with stakeholders in Sales, Finance, Controllership, IT, Marketing, and Customer Care & Aftersales
Using process mining tools (e.g., Celonis, SAP Signavio, UiPath Process Mining) to extract, analyze, and visualize system data from SAP R3/S4/HANA, Oracle, Salesforce, and others
Supporting all phases of process transformation projects, including prework, development, deployment, and hypercare
Analyzing and documenting current-state processes using tools like process flows, SIPOCs, and activity tables
Proposing future-state solutions to eliminate inefficiencies and pain points
Gathering business requirements, writing user stories, and defining acceptance criteria in collaboration with stakeholders
Identifying and documenting risks and controls
Developing and executing user acceptance test (UAT) plans, including test scenarios, data setup, and coordination with IT
Preparing training materials and conducting stakeholder training
Managing cut-over planning and supporting go-live execution
Tracking project status, risks, and deliverables using RAID logs and project plans
Mentoring team members and contributing to knowledge-sharing efforts

Requirements

Hold a Bachelor's or Master's degree in Business, Finance, Accounting, Marketing, IT, or a related field
Bring 5+ years of relevant work experience in business and process transformation, consulting, and/or project management
Have 3+ years of hands-on experience leading process transformation initiatives and using process mining tools
Demonstrate proficiency in process mining tools such as Celonis, SAP Signavio, or UiPath Process Mining
Be skilled in SQL, Excel, and data wrangling techniques
Understand SAP R3/S4/HANA structure and functionality
Effectively work across functions and manage internal/external consulting relationships
Exhibit strong mentoring, leadership, and project delivery capabilities
Show a passion for technology, innovation, and continuous improvement
Possess excellent written and verbal communication skills
Be available to support teams during standard Eastern Time business hours (85 PM ET)

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you:

Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
Retirement Savings: Robust programs to help you secure your financial future.
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
Career Growth Opportunities: Paths for advancement within a global organization.
Paid Training: Learn while you earn with award-winning learning platforms.
Paid Time Off: Competitive PTO packages to help you recharge.
Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:

Bring your authentic self to work every day.
Grow and thrive both personally and professionally.
Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($74,690 $97,000).

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Conduent

✨ Job alerts

✨ Job alerts

Senior Business Analyst - Process Transformation at Conduent Boise, ID