Job Description

Director Global Marketing Immunology – IBD Patient Strategy

It is an exciting time to join our company's Immunology Team and our growing Global Pharmaceuticals Human Health Team as we aspire to become the trusted leader in delivering novel solutions to transform the standard of care for Immune-Mediated Diseases. The Immunology portfolio is a top corporate priority for our company and will be a key growth driver for our company. The Director, Global IBD Patient Strategy is responsible for shaping the global strategy and framework to deliver a best-in-class patient experience for IBD patients in support of the launch of our lead asset in immunology. This role will develop a deep understanding of the IBD patient journey with accountability to design scalable, patient-centric programs across the disease diagnosis and care pathway that can be adapted by country and regional teams in support of optimizing patient access and are competitive with existing market offerings. The Director will partner cross-functionally with global and ex-U.S. commercial, medical, access, policy, and compliance stakeholders to ensure that Therapy Patient Programs (TPPs) outside of the U.S. improve patient experience, treatment adherence, and outcomes while maintaining compliance with the highest ethical and regulatory standards. The Director will collaborate closely with the U.S. patient support strategy (PSP) lead where relevant, with an aim to ensure the scope and scale of ex-U.S. patient services are competitive to enable access to tulisokibart to as many patients as possible.

Key Responsibilities include, but are not limited to:

Patient Strategy

Map the current IBD (UC and CD) patient care pathway to include identifying gaps and opportunities to create a best-in-class patient experience in support of launching tulisokibart in IBD
Develop strategic priorities for engagement of IBD patient associations to include alignment with Global Pharmaceuticals policy and Global Medical and Scientific affairs in support of IBD launch
Identify key elements of a patient support program to address these gaps in consideration of competitive external offerings in the U.S. and key early launch ex-U.S. markets
Gain alignment across the enterprise on priority elements of both Therapy Patient Programs (TPPs – ex-U.S.) and U.S. Patient Support Programs in collaboration with the U.S. PSP lead

Therapy Patient Program (TPP)/Patient Support (PSP) Program Global Strategy & Design

Develop and articulate the global Therapy Patient Program strategy and framework to guide countries in the creation of compliant, patient-centered support initiatives.
Define global standards, KPIs, and best practices for TPP/PSP implementation and measurement.
Identify unmet needs and emerging trends in patient experience and integrate into program design.

Program Development & Enablement

Create modular, adaptable program elements that local teams can customize for their markets.
Provide guidance, toolkits, and training to regional and country affiliates for successful implementation.
Ensure TPPs align with brand strategy and are competitive with existing market offerings while remaining patient-first and outcomes-driven.
Support ongoing implementation of TPPs within countries in partnership with HHI and country teams

Stakeholder Collaboration

Partner with cross-functional global teams (medical, market access, commercial, digital, compliance, legal, pharmacovigilance, policy) to ensure programs are scientifically sound, ethical, compliant, implementable, and align with cross-functional strategies.
Collaborate with external vendors, patient advocacy groups, and healthcare providers to bring best-in-class solutions.
Partner with other commercial leaders within the Immunology team to drive transparency, coordination, and prioritization across the team.
Establish governance frameworks across regions.

Measurement & Insights

Define and track global metrics and use insights and analytics to continuously refine strategy and share best practices across markets

Agency and Budget Management

Manage budget and spend across agencies, and campaign development and execution

Education

Bachelor's degree or equivalent (BA/BS). Advanced degree preferred (MBA, MPH)

Requirements

Minimum of 10 years of progressive experience across marketing, sales, market access (or related experiences) in pharmaceutical or biotechnology industries.
2+ years of progressive experience in patient support, patient services, or healthcare programs, preferably in a global pharmaceutical/biotech setting.
Strong knowledge of international healthcare systems, access and reimbursement landscapes, and compliance requirements.
Demonstrated success in developing global frameworks or programs that can be localized effectively.
Exceptional stakeholder management and influencing skills across matrixed global organizations.
Ability to balance strategic thinking with operational excellence.
Strong analytical mindset with proven experience using data to drive decision-making.
Excellent communication and presentation skills.

Preferred Skills

Previous immunology marketing and/or patient support services experience
Design / Development of patient support programs for rare disease or specialty products
Experience with global product launches

Key Success Factors

Ability to design global programs that empower countries to adapt while maintaining consistency in quality and compliance.
A patient-first mindset combined with business acumen.
Agility in navigating diverse healthcare landscapes, cultural nuances, and regulatory frameworks.
Proven ability to inspire, influence, and build alignment across global and local stakeholders.

Location: Rahway, NJ – Hybrid working model / Other locations considered based on candidate profiles.

Travel: 25% of the time

Required Skills

Accountability, Accountability, Agile Methodology, Biopharmaceutical Industry, Biotechnology, Brand Messaging, Clinical Immunology, Creativity, Digital Marketing, Direct Marketing, Financial Acumen, Global Strategy, Governance Framework, Human Diseases, Immunology, Market Development, Marketing, Market Research, Operational Excellence, Patient Advocacy, Pharmacotherapeutics, Pharmacovigilance, Pricing Strategies, Professional Networking, Regulatory Frameworks {+ 3 more}

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$187,000.00 - $294,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

Domestic

VISA Sponsorship

No

Travel Requirements

25%

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

n/a

Job Posting End Date

12/18/2025

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R375463

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Research Associate I, Digital Biotechnologies

Dir, Global Marketing Immunology Patient Strategy