Ecommerce Manager

Ecommerce Manager – MOD LIGHTING

Location: Remote

Schedule: 9AM–5PM EST

Type: Full-Time

About MOD LIGHTING

MOD LIGHTING is a fast-growing, design-driven eCommerce brand redefining how people experience lighting in their homes. We believe lighting is art — a bold expression of personality — and we're on a mission to become the world's leading destination for modern, statement-making luxury fixtures.

We're a fully remote, fast-moving startup with massive growth ahead. If you thrive in environments where you own outcomes, move quickly, and contribute meaningful improvements without corporate red tape, you'll feel right at home here.

The Role

We're hiring a highly technical and analytical Ecommerce Manager to own the performance, health, and continuous improvement of our Shopify Plus storefront. This role sits at the intersection of product management, CRO, technical oversight, merchandising, and cross-functional leadership.

You will manage multiple partners (dev agency, CRO agency), oversee internal VAs, drive the website roadmap, and ensure each improvement — from UX upgrades to feature releases — is data-backed and flawlessly executed.

This is a vacancy replacement, now elevated. We're looking for someone senior enough to take ownership quickly and create noticeable improvements within the first 90 days.

Key Responsibilities

Website Performance & Optimization

• Own all primary KPIs: CVR, AOV, RPV, site speed, funnel performance, bounce rate.
• Conduct UX, performance, and technical audits — driving improvements end to end.
• Build, prioritize, and execute the Ecommerce feature roadmap.
• Oversee Shopify Plus storefront operations and ensure site stability + accuracy.
• Partner with CRO agency to manage test pipeline from strategy → dev → QA → launch → insights.

Technical Platform Ownership

• Oversee all Shopify Plus integrations, apps, and tech stack health.
• Manage dev agency in sprint planning, backlog management, ticketing, QA, and releases.
• Ensure analytics accuracy across events, funnels, and dashboards (GA4).
• Troubleshoot platform issues and support technical decision-making (basic HTML/CSS is a plus).

Merchandising & Product Management

• Manage merchandising strategy: collections, navigation, bundling, search, and sorting.
• Oversee PDP optimization and accuracy of product listing details.
• Lead the product launch process, ensuring assets, specs, and content are flawless.
• Collaborate with VAs for listing updates — owning QA and process improvement.

Cross-Functional Collaboration

• Partner with Marketing & Creative to translate campaigns into high-converting onsite experiences.
• Work with SEO team to align technical and content updates with search growth initiatives.
• Collaborate with Product & Operations on flawless launches and promotional planning.
• Act as a key connector between CRO, development, creative, and leadership teams.

Data, Reporting & Insights

• Monitor GA4 dashboards, interpret trends, and identify revenue opportunities.
• Present weekly insights and actionable recommendations to leadership.
• Document CRO learnings and turn insights into scalable frameworks.

Tech Stack Requirements

Required Technical Experience

Candidates must have hands-on experience with:

Ecommerce Platform

Shopify Plus (theme management, apps, integrations, troubleshooting)

CRO & Experimentation

Convert

Intelligems

Optimizely

(or equivalent A/B testing platforms)

Analytics

GA4 (funnels, events, insights, performance analysis)

Dashboard familiarity (Looker Studio or similar; no need to build from scratch)

Heatmaps & user session tools (Hotjar, Clarity)

Dev Workflow Management

Jira, Asana, ClickUp, or similar sprint/ticket systems

Experience managing dev teams, QA processes, and release cycles

Merchandising Tools

Shopify product management

Search/navigation tools

CSV/bulk upload workflows

Bonus / Preferred Experience

Not required, but strongly preferred:

CMS & Headless

Sanity CMS

Headless Shopify architecture experience

Shopify Ecosystem Apps

Algolia (onsite search)

Rebuy (upsells/cross-sells)

Klaviyo connections

Front-End

Basic HTML/CSS knowledge

Understanding of JavaScript functionality (no coding required)

QA & Debugging Tools

BrowserStack or similar testing tools

Debugging extensions for monitoring performance, errors, and speed

Experience & Qualifications

• 5+ years managing Ecommerce platforms, ideally at high-growth DTC brands or ecommerce agencies.
• Proven track record improving website KPIs (CVR, AOV, RPV, funnel drop-off, etc.).
• Strong technical understanding of Shopify Plus apps, integrations, and troubleshooting.
• CRO knowledge: understanding test frameworks, interpreting results, prioritizing hypotheses.
• Strong leadership skills; experience managing agencies, dev teams, or technical partners.
• Excellent QA habits and attention to detail — mistakes are costly, accuracy is required.
• Analytical mindset with strong comfort interpreting GA4 data and dashboards.
• Exceptional project management skills, comfortable running sprint-style workflows.
• Thrives in a fast-paced startup environment; proactive, solution-oriented, and resourceful.

What You'll Get

• Competitive salary + performance bonus
• Full remote flexibility (EST/EU hours ideal)
• Major ownership over a high-performing ecommerce channel
• Opportunity to influence millions in annual revenue
• Fast-growing global brand with significant career growth potential
• Collaborative team environment with no corporate bureaucracy